top of page

Frequently Asked Questions

1. Is it safe to travel to Israel?

Aviv Tours invites you to visit Israel with confidence. Israel welcomes 4 million visitors each year with no major incidents. While there is an old political conflict in the Middle East, tourists are not targets and are not part of the conflict. In the unlikely event of unrest, Israeli police are well-trained in de-escalation and ensuring public safety, providing you with a safe travel experience.

2. Do I need a Visa?

American and Canadian citizens (as well as citizens of most western countries) need only a passport when visiting Israel. Ensure that your passport is valid for a minimum of six months from the date you enter Israel. Additional information can be found at the Ministry of Foreign Affairs.

3. Can You book the hotels for me? 

Yes, we can! we work with some of the top hotels in Israel. Check out our blog for recommendations on our favorite hotels in Jerusalem and Tel Aviv.

4. Is the water safe to drink?

Tap water in Israel is safe and delicious. You'll also find mineral water widely available. Given the hot and dry climate in some areas of Israel, it's essential to stay hydrated.

5. Can I enter the Palestinian territories? 

Yes, foreign tourists can enter the Palestinian territories (Bethlehem, Jericho, and Ramallah) without prior arrangements or authorizations

 6. Is it possible to travel to Jordan or Egypt from Israel?

Yes, Israel has an active border crossing with both countries. Tourists can't travel to Lebanon or Syria directly from Israel. 

7. How do I pay for the trip?

The payment for our services will be made by the end of the trip in cash or card. We accept all the major card companies. For multi-day trips, we ask for a deposit (by card) prior to your arrival. 

8. How do I guarantee my tour? How does it work?

It's simple! Contact us with your plans and interests. We'll send you a detailed itinerary and a quote. Once we agree on the itinerary and cost, your trip is booked!

9. How do I get to the tour? Do you drive?

For Jerusalem and Tel Aviv tours, a car is not required. For all other tours, we use a tourism car. We'll pick you up from your hotel and drop you off at the hotel or the airport.

10. How do I pay for different services in Israel? 

The Israeli currency is the Shekel, worth around 30 cents. On arrival in Israel, it’s a good idea to use your bank card to withdraw some Shekels from the ATM in the arrival halls at Ben Gurion - or change small amounts of dollars at a bank or your hotel. There are ATM machines all over Israel and credit cards are widely accepted.


11. What is the tipping style in Israel?

In Israel, tipping is not expected for taxi drivers or vendors in shops. In restaurants and cafes, it is customary to tip between 12%-15% of the bill. As for your guide, tipping is at your discretion.

12. Do you use Uber in Israel

You can use the app, but you'll get a regular taxi. The most popular taxi app in Israel is 'Get,' which is convenient and recommended.


13. What is the best time to visit Israel?
Israel experiences diverse climates throughout the country. The spring (March to May) and autumn (September to November) months offer pleasant weather, making them ideal for touring. Summers (June to August) can be hot, especially in certain regions, while winters (December to February) are generally mild, but some areas may experience rainfall.

14. Are there any dress code or cultural considerations to keep in mind while visiting religious sites?
Yes, when visiting religious sites in Israel, modest attire is usually required. For both men and women, covering shoulders and knees is recommended. Some sites may also require head coverings for men. 

15. What languages are spoken in Israel?
Hebrew and Arabic are the official languages of Israel. However, many people, especially in the tourism industry, also speak English.

16. What type of electrical outlets and voltage are used in Israel?
Israel uses Type H electrical outlets with a voltage of 230V. Make sure to bring the appropriate adapters and voltage converters if needed.

17. Can you arrange special accommodations or activities for travelers with disabilities?
Yes, we strive to make our tours accessible to all. If you have specific needs or require special accommodations, please let us know in advance, and we'll do our best to arrange suitable options for you.

bottom of page